Got Questions?

Ordering is simple. Browse our menu, pick your products, and reach out to us directly via WhatsApp or our website. We'll confirm your order, provide a total, and arrange delivery once payment is received.

We recommend having your delivery address ready and specifying if you have any time preferences for same-day or next-day delivery.

Yes, we have a small minimum order to ensure delivery remains viable. The current minimum is clearly stated at checkout. If you're unsure, just ask us — we'll always let you know upfront.

Absolutely. You can mix and match across our full menu in a single order — flowers, vapes, edibles, carts, whatever you need. Everything ships together in one discreet package.

We're always willing to chat. If you're looking for something specific — a particular strain, a certain format, a specific potency range — reach out and we'll see what we can do. We can't always accommodate, but we'll always be honest with you about what's possible.

Changes or cancellations are possible before your order is packed and dispatched. Once it's in transit, we can't make changes. Contact us as soon as possible if you need to adjust anything — the earlier, the better.

We confirm every order directly with you once payment is received. You'll receive a confirmation message and a rough delivery window so you know exactly where things stand.

Yes — same-day delivery is available across most areas, subject to order cutoff times. Place your order early in the day for the best chance of a same-day slot. We'll always tell you upfront whether it's possible.

We deliver across a wide range of areas. Coverage is always expanding — if you're unsure whether we reach your area, drop us a message with your location and we'll confirm quickly. We won't waste your time.

Delivery fees vary by location and order size. We'll always quote you the delivery cost before you confirm — no hidden fees, no surprises at the door. Some areas qualify for free delivery on larger orders.

Yes. We keep you updated throughout. Once your order is dispatched, you'll receive a message. Our drivers will also be in touch when they're close. We believe communication is part of a good delivery experience.

Our drivers will contact you when nearby. If you're unavailable at the exact moment, we can usually arrange a brief wait or reschedule to a nearby time. We do not leave orders unattended. If the delivery cannot be completed, we'll work out the next steps with you directly.

Always. Every order leaves us in plain, unmarked packaging. There's nothing on the outside to indicate what's inside or who it's from. Discretion isn't a feature we charge extra for — it's built into everything we do.

Every product on our menu has been personally vetted before it reaches you. We work directly with trusted growers and suppliers and check every batch before it enters our inventory. If something doesn't meet our standard, it doesn't go on the menu — simple as that.

Our current menu includes:

• Indoor ZA — locally grown, indoor premium flower
• Outdoor ZA — South African sun-grown selections
• Exotics — imported premium strains
• Sprayed Weeds — clearly labelled and honestly described
• Vape Disposables — ready-to-use, curated hardware
• Carts — cartridges for compatible devices
• Flowers — a focused collection of standout buds
• Edibles — quality infused treats and confections

Regularly. We rotate stock as new batches come in and remove products that no longer meet our bar. The menu is a living thing — we're always looking for better products to replace what's on there. Follow us or subscribe to our newsletter to stay up to date with new drops.

Indoor ZA — grown in controlled environments locally, typically higher density and more consistent quality.

Outdoor ZA — sun-grown South African strains; more natural, great value, and often with strong regional character.

Exotics — imported strains from established markets; typically carrying recognisable names and premium profiles.

Not sure which is right for you? Just ask — we're happy to guide you based on what you're looking for.

We write our own descriptions based on what we've tested ourselves. We don't copy-paste generic strain info — what we publish reflects our honest experience with the product. That said, effects vary by individual, so always start slow with anything new.

We accept EFT (bank transfer) and cash on delivery in select areas. We'll confirm which options are available for your order when you get in touch. Payment is required before dispatch for EFT orders.

For EFT orders, yes — payment is confirmed before we dispatch. Cash on delivery is available in certain areas; this will be confirmed with you at time of ordering. We don't ship on credit.

We'll provide you with a clear payment reference when confirming your order. Always use the reference we give you — it helps us match your payment quickly and get your order moving without delays.

Bank transfers can sometimes take a few hours to reflect. Send us your proof of payment (PoP) and we'll use that to process your order while we wait for it to clear. We won't leave you hanging.

Your personal details are used only to fulfill your order and are never shared with third parties. We keep communication and records to a minimum by design. Discretion isn't optional for us — it's one of our core values.

No. All orders are packaged in plain, unmarked wrapping. Nothing on the package identifies the sender or the contents. Our drivers also operate discreetly — no branded vehicles, no identifying markers.

Never. We don't sell, share or trade customer information. Full stop.

WhatsApp uses end-to-end encryption by default, which means your messages are only visible to you and us. We recommend keeping communication to WhatsApp and avoiding unnecessary detail in messages — this protects you and us both.

It's rare, but if we pack the wrong item, we'll sort it — no argument. Contact us as soon as you notice, with a photo if possible, and we'll arrange a replacement or credit. Our mistakes are our responsibility.

We stand behind our products. If there's a genuine quality issue — not just personal preference — reach out and we'll talk it through. We don't do blanket "I changed my mind" returns, but we do take quality complaints seriously and will always try to make it right.

Check your order when it arrives. If anything is damaged or compromised, flag it immediately — take a photo and contact us right away. We'll investigate and make it right.

Message us. We'll find out exactly where your order is and give you an honest update. We don't disappear once an order is placed — if there's a delay, we'd rather tell you than leave you waiting in silence.

No account required. You can order directly through WhatsApp or our site. Signing up for our newsletter just means you'll be the first to know about new drops, restocks and any exclusive offers.

The best way is to join our newsletter — we send updates on new menu additions, restocks, and occasional drops. You can also check back on the menu directly as it's updated regularly.

We launched in 2020 and have been running ever since. Five-plus years, thousands of happy customers, and a menu that keeps getting better. We're not going anywhere.

Reach out directly. We're real people and we actually respond. Hit us on WhatsApp or use the contact options on this page — we'll get back to you quickly and honestly. No bots, no auto-replies.